Professional HVAC & Electrical Experts You Can Depend On

Q: How fast can you respond to an HVAC or electrical emergency in South Metro Denver?

We provide 24/7 emergency dispatch and fast same-day response across Lakewood, Littleton, Englewood, Centennial, Highlands Ranch, and Douglas County. Our service vans operate as mobile warehouses stocked with genuine OEM replacement parts, allowing our licensed technicians to resolve over 85% of heating, cooling, and electrical emergencies on the initial visit.

Q: Are there special promotions or discounts for first-time customers?

Yes! New clients can take advantage of our New Customer Special to save $50 on their scheduled service or repair. We also provide 100% free, no-pressure in-home estimates on system replacements and EV charger installations, plus complimentary second opinions on major quotes from other contractors.

At Austen Heating, Air & Electric, we believe home comfort and electrical safety should never come with hidden fees, pushy sales tactics, or endless waiting. As a local Denver family-owned business, we treat your home with the integrity our own families expect. From same-day furnace repairs in freezing Colorado winters to energy-efficient central AC, heat pumps, 200-Amp electrical panels, and Level 2 EV charger installations, our licensed master technicians have you covered.

Master Craftsmanship & Upfront Honesty

Our licensed HVAC technicians and master electricians arrive in fully-stocked service vehicles ready to diagnose and resolve over 85% of heating, AC, electrical panel, and EV charger issues on the spot with upfront flat-rate pricing.

Proudly serving Lakewood, Littleton, Englewood, Aurora, Centennial, Highlands Ranch, Parker, and Castle Rock. Every installation and repair is backed by our Austen Guarantees — licensed, local, and loyal.

The Austen Service & Quality Guarantee

Values That Drive Our Professional Service

Every heating, air conditioning, and electrical project we undertake is guided by four unwavering commitments: customer-first service, total pricing transparency, master-level craftsmanship, and continuous dedication to home safety and energy efficiency.

Customer-First Dedication

We listen attentively, respect your home, and recommend tailored HVAC and electrical solutions that fit your comfort needs and budget — never pushing unnecessary upsells.

Honesty & Upfront Pricing

Transparent flat-rate pricing with zero hidden fees. Our standard $119 diagnostic fee is waived with any repair, and we provide free estimates on new system installations.

Master Craftsmanship

Our licensed HVAC technicians and master electricians bring years of hands-on experience, precise diagnostics, and clean, code-compliant installations every time.

Guaranteed Reliability

Backed by 10-year equipment warranties on qualifying installs, 100% satisfaction guarantees, and reliable 24/7 emergency dispatch across South Metro Denver.

Frequently Asked Questions

Clear, upfront answers about our HVAC and electrical services, pricing, and Wolf Pack guarantees in South Metro Denver.

How fast can you respond to an HVAC or electrical emergency in South Metro Denver?

We provide 24/7 emergency dispatch and fast same-day response across Lakewood, Littleton, Englewood, Centennial, Highlands Ranch, and Douglas County. Our service vans operate as mobile warehouses stocked with genuine OEM replacement parts, allowing our licensed technicians to resolve over 85% of heating, cooling, and electrical emergencies on the initial visit.

How does the $119 diagnostic fee waiver work?

Transparency and upfront flat-rate pricing are core to our service standard. We charge a standard $119 fee for a thorough, multi-point diagnostic inspection. When you approve any recommended repair with our team, that entire $119 fee is 100% credited and deducted from your invoice. You only pay for the completed repair—no double-dipping or hidden trip charges.

Which specific cities and communities in Colorado do you serve?

Our primary service territory covers the entire South Metro Denver corridor and Douglas County, including Lakewood, Littleton, Englewood, Aurora, Centennial, Highlands Ranch, Lone Tree, Parker, Castle Pines, and Castle Rock.

What warranties and guarantees come with new HVAC & electrical installations?

All new furnace, AC, heat pump, and electrical panel installations are backed by our signature Austen Ironclad Guarantees: up to 10-Year Equipment & Workmanship Warranties, an ironclad 100% Satisfaction Guarantee, and precision sizing calculations to maximize energy efficiency and Colorado climate reliability. We are certified partners for Carrier, Trane, Lennox, Rheem, and Mitsubishi Electric.

Do you provide electrical services like EV Charger Install as well as heating & cooling?

Yes! We are fully licensed and insured master electrical contractors. Our certified electricians handle certified Level 2 EV charger installations (Tesla & universal EV stations), 200-Amp main panel upgrades, whole-home standby backup generators, dedicated appliance circuits, and emergency electrical troubleshooting.

Are there special promotions or discounts for first-time customers?

Yes! New clients can take advantage of our New Customer Special to save $50 on their scheduled service or repair. We also provide 100% free, no-pressure in-home estimates on system replacements and EV charger installations, plus complimentary second opinions on major quotes from other contractors.

Still have questions or need emergency dispatch?

Live local dispatchers on duty in Denver 24/7.

Ready for Relentless Comfort & Trusted Electrical Service?

Schedule service today and save $50 on your visit. From fast emergency repairs to high-efficiency furnace, AC, heat pump, and EV charger installations, our team is ready to help.